Merseytravel Centres, Train Stations. Merseytravel Centres, Train Stations, PayPoint stores. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. It provides door to door journey plans for trains, buses, and ferry services as well as scheduled departures from a specific location. You can apply at a Merseytravel Centre or by post. •Your Merseytravel National Travel Pass will be valid for up to three years and the renewal date will be on your birthday. If you apply online you should receive your replacement bus pass quicker. Beyond the 60 days there is a charge of £10 to replace a lost pass. You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre Replacing stolen passes. Merseytravel Over 60s pass - All day on Saturdays, Sundays and bank holidays. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. We aim to have normal service resumed as swiftly as possible. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. For more information visit the Merseytravel website here. If your older person bus pass is due for renewal you will receive a letter approximately 5 weeks before the existing expiry date which will contain a unique renewal code. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. Go to their website Back. Concessionary Travel is important to Merseytravel; we offer a variety of concessions on our tickets for students, people with disabilities, over 60s & more. Are there any other services for disabled people that I can use? We are sorry for any inconvenience caused. Replace a stolen disabled person’s bus pass online. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). If your bus pass is lost or stolen please notify us as soon as possible by calling 01926 359180 or visit any of the libraries and council offices which offer Concessionary Travel. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 – 14. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Renew if you have received a renewal letter for the next school year. No trains are running from the station. A suitable passport-sized colour photograph of yourself, which must have been taken within the last 12 months (please make sure you write your name and date of birth clearly on the back of your photograph). We may contact you to ask for more details about your disability or you may be asked to attend an assessment. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long-lasting. On local buses in England, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). You can find out when you reach your State Pension Age on the Government website. Merseytravel National Travel Pass. You will not be eligible if you would be refused a licence to drive solely on the basis of persistent misuse of drugs or alcohol. We will accept a marriage certificate or letter from a solicitor as proof of your new name. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. You must be aged 16 or over to apply for a travel pass in this category. CANNOT be used on Weekends, School Holidays or for general travel. If your older person bus pass is due for renewal you will receive a letter approximately 5 weeks before the existing expiry date which will contain a unique renewal code. If you do not pass through a rail gate on your train journey you must show it to a member of staff if asked. Please see above for details on how to apply online. For a renewal, please complete the renewal form below. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone with certain disabilities who lives in Merseyside. I want to appeal against a decision to refuse my application. •The post office or Merseytravel Centre will check your application and send it to us with your photograph. Older persons bus pass. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. Replacement bus passes. We will charge you to replace a damaged pass. You can also renew your bus pass by downloading, printing, completing and returning a paper form to us. English National Conc… You have the right to appeal if your application has been refused. The appeal must be made in writing and you must enclose further relevant official documentation dated within the last 12 months to support your appeal. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. Replace a faulty Medway bus pass Applicable zones. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. Weekly, Monthly or Annual Ticket- Bring a passport size photograph to any Merseytravel Centre or Merseyrail station.. If you already have a Merseytravel Over 60s pass your National Pass will automatically be sent out to you. Free Bus Pass Renewal. There is a £5 fee to replace a lost or damaged Senior Pass. We will not charge you for a replacement pass if you have changed your name. Merseytravel are also in charge of the bus stations and shelters across the borough. If your Senior Pass has been stolen, report it to the police. Please make sure you have told us if you have changed address. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. Replace a faulty Medway bus pass We will charge you to replace a lost or stolen pass. We will replace your local pass with a national pass once you become eligible (see pages 13 –14 to find out when that will be). We will charge you to replace a damaged pass. Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. Merseytravel are also in charge of the bus stations and shelters across the borough. The Mersey Ferry service operates a commuter service between Seacombe and Liverpool. You have the right to appeal if your application has been refused. You can download and print it off via the link below or pick one up from a Merseytravel Centre. If your Senior Pass has been stolen, report it to the police. Buses Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. On buses trains and Mersey Ferries in Merseyside - any time. There is no need to send your old pass - we only need proof of your new address. Guidelines for renewal time periods are detailed below. Once you become eligible for your English National Concessionary Travel Pass we will automatically send your card to you by post. Term time passes are valid Monday to … A Senior Pass issued by West Yorkshire Combined Authority entitles the holder to free, off-peak bus travel throughout England and half-fare, off … What are the criteria for "Refused a licence to drive a motor vehicle because of medical fitness" and am I eligible to apply? Across Merseyside and Halton. Ring Customer Delivery Team on 0151 236 6056. This fee is to cover the card production and distribution costs. Fast Track Application Form (PDF, 52.0KB), Category G2 Application Form (PDF, 72.0KB), Station Commission begins journey towards a world class rail station for the Liverpool City Region, Ferry users reminded ahead of Seacombe ferry terminal closure for major refurbishment programme, Metro Mayor issues key advice for those travelling during the festive season, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. Term Time Tickets are available a few weeks before the term starts but are not valid until the start of term. Merseylink is a dial-a-ride service for people who are unable to use regular public transport. Please send photocopies, not the original documents. Trains. Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. Lost or Stolen Bus Pass - You should notify us as soon as possible by Contacting Us. We will need confirmation from the DVLA that your licence was revoked on medical grounds and not voluntarily surrendered. These include: (a) epilepsy (unless it is a type of epilepsy which does not pose a danger if you drive); (b) sudden attacks of dizziness or fainting; (c) established pre-senile dementia conditions (including Alzheimer’s); and (d) Severe mental disorder (e) any other disability which would cause you to be a danger to yourself or others when driving. Replace a stolen disabled person’s bus pass online. We will also write to you when your National Travel Pass needs to be renewed. The disability must be long-lasting (expected to last at least 12 months) or permanent. Do I need to change my Local 60 + Travel Pass to the new design? The quickest way to renew is online. Contact us - different options Consultations Create a MyTSY account Interchanges Local bus operators Job opportunities Register for timetable updates About us. The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time. Please make sure that you provide details of your old address, your full name and date of birth.. View bus timetables … We will charge you to replace a lost or stolen pass. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. Merseytravel Over 60s pass- on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). Train Stations. Replace a stolen card. If you currently have either a provisional or full driving licence you will not be eligible to apply under this category. We aim to have normal service resumed as swiftly as possible. Merseytravel cannot hold a formal appeal panel based on a re-submission of the original application, you msut submit new evidence and not solely on the grounds that you are unhappy with the original decision. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. You may appeal within one month of the date of your decision outcome. Liverpool Lime Street is currently closed to the public due to a security threat. So if you live in Merseyside you can have a Merseytravel Local Travel Pass from your 60th birthday. Change of address. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. Simply pop along to a station ticket office on your way home instead and enjoy those few more minutes in bed in the morning! There is a £1 activation charge when you buy your new smartcard. If the start date is another day of the week you can renew your Railpass after noon on the previous day; Monthly, Term Time or Annual Season Ticket The app allows you to plan journeys for now and any time in the future. Replacement bus passes. View bus timetables. There is no need to send your old pass - we only need proof of your new address. You can also replace your stolen bus pass by phoning us on 01634 333 333. The quickest way to renew is online. Make sure that you have told us if you have changed your name and address. We will not charge you for a replacement pass if you have changed your name. My pass does not scan on buses within Merseyside. Travel concessions for people with a disability. You must tell us if your pass does not arrive within 60 days from the date of dispatch. There is a £5 fee to replace a lost or damaged Senior Pass. Any time Monday to Friday, except for journeys which start between 6.30am and 9.30am. Merseytravel Centres, PayPoint Stores. My pass does not scan on buses within Merseyside. Request reimbursement. Trains in Wirral are operated by Merseyrail. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. On buses in England - 9.30am - 11pm Monday to Friday and anytime Saturday, Sunday and bank holidays. Also the following services must be arranged in person: Disabled bus pass; Change of photograph; Change of … English National Concessionary Travel Pass issued to Merseyside residents - on most buses in Merseyside, on the Merseyrail network as far as Chester, Ellesmere Port and Ormskirk and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises) plus local bus services anywhere in England. And bank holidays: Concessions Customer Delivery TeamMerseytravelPO Box 1976Liverpool L69 3HN you reach your Pension! 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