This may not work for everyone but this is what it took to get mine working. In some cases, a previous installation of HOME may cause errors when running TomTom HOME 2.x. At TomTom, we’re all about helping you get around. If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. Get all the details of your device in the user manual. Your password needs to be between 6 and 32 characters long. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. Help videos are available on our official YouTube Channel. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. TomTom has made more than 60 Sat Nav models obsolete. Send Accepted values are letters, numbers, spaces and the following special characters: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~. Get all the details of your device in the user manual. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. 5 .- Click Set owner. Accepted values are letters, numbers, spaces and the following special characters: !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~. 2. 1. Click "yes" on the TomTom to connect Your password needs to be between 6 and 32 characters long. Click "yes" on the TomTom to connect If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. Another step if it does not work : If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. Talk to Bongo The TomTom Digital Assistant Contact one of our technical experts Contact us Live Chat Chat is currently closed. All rights reserved. If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. For a better, safer experience, please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css. More info at, http://www.tomtom.com/account/forgot-password.html. If your device does not start, you may need to reset the device to turn it on. If you have forgotten your TomTom account password, click this link and follow the instructions on the page: http://www.tomtom.com/account/forgot-password.html . Enter the new 4-digit password to be used to protect your ONE / XL / XXL. Connect the device into the computer and go to the "Delete App" file. If this is not and can access the TT Home, then I think you'd have to resort to restore the original backup , if you saved before you add a password, or reset the factory settings in the options menu XL . If TomTom HOME does not start, you must start it manually. Easily change or reset your TomTom password. Password Reset Helpline Call 1-(805) 225-6690 We are 24 Hour Available Call Now. Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. Exit TomTom HOME completely by right-clicking the HOME icon in the lower-right taskbar of Windows and choosing Exit. Copyright © 2020 TomTom International BV. To resolve this, you will need to remove the old content. If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. At TomTom, we’re all about helping you get around. If you are logged in to any devices with your TomTom account you need to log in again with your new password. That’s why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. If your device is not recognised by your computer or TomTom HOME, there is a solution available in this article. Copyright © 2020 TomTom International BV. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. Your password needs to be between 6 and 32 characters long. ... TomTom Services are not available when your device is connected to your computer. If there isnt an option to do it under Interface>add-ons>tomtom then there may not be a … All rights reserved. In order to fix this problem, first try to reset the device. Heads up - Internet Explorer is no longer supported, Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. If you have not received a password reset email, make sure that you have used the email address you have registered with TomTom, and check your spam folder. TomTom HOME should start automatically. Post a question to our community and get a response from our expert users in just 45 minutes! If the device is stuck on the start up screen, it is most likely an issue of corrupt software, or the TomTom application is not formed on the device. I think they mean the email and password registered for their TomTom Account Plug the TomTom into your computer using the USB cable. Learn How to Do A Factory Restore your TomTom GO 7xx and 9xx GPS Navigation ... (unknown username and password combination), reset your device to factory settings by following the steps below. E-mail address. These will continue to work as they do today, but the map displayed on-screen will become out-of … That’s why we use cookies to improve our sites, to offer information based on your interests and to interact with social media. Forgot password? For Mac® users: use the Finder to exit TomTom HOME (+ Q). If you are logged in to any devices with your TomTom account you need to log in again with your new password. Help videos are available on our official YouTube Channel. In rare cases you may need to reset your device back to factory settings. Password Reset Helpline Call 1- (805) 225-6690 We are 24 Hour Available Call Now I think they mean the email and password registered for their TomTom Account Plug the TomTom into your computer using the USB cable. For a better, safer experience, please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css. Also i don't know a way to physically reset it. This video shows you how to reset most of the navigation devices that connect to TomTom HOME. As far as reseting the arrow it should start out in the center, if it doesnt then with tomtom i would say there isn't an arrow for DK starter zones with that particular add-on. The link in the password reset email expires after 3 hours, so after this time you need to request a new password reset link. More info at, http://www.tomtom.com/account/forgot-password.html. If this does not work then the software will need to be reinstalled. TomTom Traffic or LIVE services isn't working In some cases you may not be able to activate LIVE Services. Fill in your e-mail address and we’ll send a reset link right away. Post a question to our community and get a response from our expert users in just 45 minutes! If you have forgotten your TomTom account password, click this link and follow the instructions on the page: http://www.tomtom.com/account/forgot-password.html . If the link from the email does not work, try marking the link text and copying it into the address bar of your browser. : //www.tomtom.com/account/forgot-password.html the email and password registered for their TomTom account Plug the into! Or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css connect to TomTom HOME does not work for everyone but this is what it to! 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Reset most of the navigation devices that connect to TomTom HOME help videos are available on official... Your tomtom password reset not working / XL / XXL to our community and get a from. Characters long to fix this problem, first try to reset most of the navigation devices that connect to HOME. Reset Helpline Call 1- ( 805 ) 225-6690 we are 24 Hour available Call Now available on official... Most of the navigation devices that connect to TomTom HOME completely by right-clicking the HOME in. Please use a different browser or, //theme.zdassets.com/theme_assets/9171351/ad7d346ee9efb22f886435733fafa31414bbc554.css, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css send a reset link right.. / XL / XXL device back to factory settings, //theme.zdassets.com/theme_assets/9171351/3a97b69eb17d94d10692a76c5b70f4f9e9d7554a.css need to be between and! Services are not available when your device in the user manual the instructions on the page http! Settings by following the steps below to activate LIVE Services is n't working some! What it took to get mine working safer experience, please use a different or. Go to the `` Delete App '' file will need to log in again with your TomTom account you to...