One subject caught his eye: Missing event data. It was day 1 of vacation. I send Tom a picture of my work. New Reddit sucks. Message the mods. And that was I how spent my Thanksgiving week a few years ago, replacing the entire system because everything was assumed to be on the verge of failure. 77 comments. Press question mark to learn the rest of the keyboard shortcuts. On this particular day the call center was experiencing high call volume so my department joined the regular queue, and the supervises fulfilled my initial roll to boost bodies taking these calls. card classic compact. r/AskReddit - Duration: 10 minutes, 37 seconds. It was time for The Ritual of the Configuration Change Deploy with a set of new Amazon autoscaling group servers, which were forged for this very special occasion of testing the new configuration. Hot New Top. There was one cabinet full of industrial control systems and network switching gear in that rarely visited area. At first, I was very reluctant to go because my significant other was going to undergo surgery during my stay (after this experience I'll never make a sacrifice like this again), but in the end I agreed to go and got to packing. Time was running out, there were only two weeks before the old crash reporting service would stop working completely. Sometime ago, it started having problems and one of the technicians used a thermal imaging camera to confirm that it was an overheating problem. Tales From Tech Support r/ talesfromtechsupport. The counts all matched up, and so it was time to get started. This was too fast to complete a context switch onto another task, yet too slow to watch. The young engineer tread through the ominous documentation and applied the necessary changes to the codebase. In a panic, he reached out to his manager, apologizing profusely for the interruption on a day off. Posts Wiki. But somewhere in this same city was a man, sitting in front of a glowing screen in an office dark as night. TFTS POSTING RULES (MOBILE USERS PLEASE READ!) I’m sure they’re fine,” he thought. Hot. I’ll confirm user signups are fine. He just didn’t know what to do. Another Monday rolled in, except this time, the engineer jumped with glee as 40k crashes came rolling in. A bright-eyed new grad was ordered to carry out the execution. Set on the unforgiving world of Pandora after the events seen in Borderlands 2, this is a story full of Borderlands’ trademark humor, following two adventurers on their quest for greatness. Hot New Top Rising. pinned by moderators. Although the work week was short, it had felt long  and his bleary eyes needed rest. 500 error. He emailed me a diagram of the cabling, and the order in which the devices are supposed to be racked. By Jim Hefner (u/HungrierJoe) It was a routine change, nothing more. He looks at his old house and tells his family that time has passed with a blink of an eye. Welcome to Tales From Tech Support, the subreddit where we post stories about helping someone with a tech issue. Tales from the Borderlands is a five part episodic game series from the creators of The Wolf Among Us and The Walking Dead: A Telltale Games Series. Currently we’re having an outbreak of covid at work and most of the FOH staff is out, so I’m trying to help as much as I can, but I’m exhausted and stressed. Aerial ballet done by idiots . It’s a shame it ended here because this series could have done with stronger anthological chapters like this. His manager tried to calm him down, encouraging him to fix the problem next Tuesday as long as the impact on users was minimal. Where were these errors yesterday? I didn’t remember merging his pull request, but then again, it was Monday morning and last week felt draped in a haze. Unfortunately, the news was much worse: the Firebase update had gone completely wrong and crash reports were no longer being sent. It was mid-day in the office, the sun shining brightly in the city. Soon, a couple of concerns stood out. Teachers still ran Mac Quattro's or Windows 3.1x systems, Many people were still computer illiterate, and some even go as far as having their pre-teen children talk to us because of how clueless they are. card. Woah, crash reports were at 0%! “I’ve taken down all Reddit signups for the entire weekend!” he panicked. If they failed, it took another 40 minutes to try an alternative fix. Surprisingly, the Firebase docs were not quite up to date and this was one of its unpredictable kinks. card classic compact. Please review our Wiki Page for more details about sub rules, helpful links, and the Best of TFTS. Join. Had I been hacked? Nothing. He just didn’t know what to do. After some conversations, I agreed to fly out to this new site to mount some switches, firewalls, and servers to get the network up and running. Something something queue. xyzzy. During the troubleshooting, they removed one of the swappable controls module and the plastic housing cracked, with a chunk falling out. Thanks for being patient with me since it's my first time doing it all. He looks at the Loop blaring in the distance. Use Old Reddit instead. Use Old Reddit instead. Reddit iOS’s crash reporting service, Fabric, was getting axed in three weeks. Evidently, I give good phone... u/Sciencekitten. Any cables that are in the exposure zone are in armored cables or metal tubing. “Hey, do you mind not merging my pull requests?” my coworker asks pointedly. After ritualistic testing, she marked the changes ready to ship. Hot New Top. Between each test, the engineer would make a small change and wait for the test results to return. my subreddits. The Coincidental Outage. Cookies help us deliver our Services. 5 years ago. During a team meeting on Monday, she checked in on the shiny new crash reporter, Firebase. I clicked the glowing green mark. They don't necessarily have to be about computers, but they do have to be about helping people with their stuff (or trying to, anyway). The new engineer fidgeted in his seat. This story takes place while I was working for an MSP late last year. 1.5M ratings 277k ratings See, that’s what the app is perfect for. Press question mark to learn the rest of the keyboard shortcuts Other-worldly observations. Where were these errors yesterday? Rising. edit subscriptions. She was further tasked with replacing it with a new crash reporting service called Firebase. In the build, I saw code running that programmatically committed back to the repo… as my user. Good job Procmil! One of our clients was a large university with multiple campuses spread across the country. 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